• General Information
• • Manufacturer
  • HP Inc.
  • Manufacturer Website Address
  • http://www.hp.com/au/
  • Brand Name
  • HP
  • Service Name
  • Care Pack - Post Warranty
  • Product Type
  • Warranty

Overview

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

Features

Remote problem diagnosis and support
Onsite hardware support
Replacement parts and materials
Coverage window
Onsite response time for hardware support