Poly Premier Support - 1 Year - Warranty

  • Part: 1023225
  • Model: 4870-S7310-112
$121.00

Availability

In Stock

  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Website Address
    • http://www.poly.com
    • Brand Name
    • Poly
    • Service Name
    • Premier Support
    • Product Type
    • Warranty

Improve system availability with continual software enhancements and outstanding responsiveness

Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

Premier Support:

  • Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
  • Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
  • Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution
  • Improves operational efficiency
  • Provides Service Request tracking for devices used in Poly strategic cloud partner environments

  • Service Information
    • Service Main Type
    • Technical
    • Service Duration
    • 1 Year
    • Product Supported
    • Poly SAVI S7310 CD